The customer tab is where you can Add, Remove and Edit your customer’s details. Customers created here will be available when adding sites via the Apps or the Site section. You can also view a customer’s live sites on their summary here.
SMART Manager
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Introduction to SMART Manager
Navigating SMART Manager
Dashboard
Staff
Sites
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Adding a Site
Importing a site from SMART Estimator
Contracts and Customer Contacts
Areas
Assigning Staff
Scaffolds
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Adding a scaffold
Batch Importing from CSV
Scaffold Details Screen
Editing Scaffolds
Off-hire or Dismantle scaffolds in SMART Manager
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Navigating the SMART Inspector App
Home Screen
Sites
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Adding a Site
Adding an Area
Adding a Scaffold
Editing a Scaffold / Scaffold Details Screen
Adding to the Scaffold Diary
Dismantling a Scaffold
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Recording defects
Editing a Defect
Deleting a Defect
Signing and Submitting your Inspection
Issuing remedial action report
Generating an Unsafe Scaffold Report
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Click on the Plus Button
To add a customer, click the “Add customer” button in the top right of the screen.
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Type in the designated fields
This will open the “Add customer” dialog, complete the fields as appropriate with Customer Name, Address, Telephone, Email and Website if required (please note the customer reference is automatically generated by the software, but can be changed by the user).
Once you are happy with this, click the “✓ Save” button to create your new customer.
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Locate the Customer to Edit
To edit an existing customer entry, locate the customer in the list on the left-hand side, or use the search bar to find the desired customer entry. Click on the customer to open their entry and review their details.
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Click on the Pencil Button
Click the “Edit customer” button in the top right of the details screen.
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Make your amendments
This will open the “Edit customer” dialog, you can now amend the details you wish to change and click “✓ Save” to record your changes.
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Locate the Customer to Delete
If you wish to delete a customer, first locate the customer in the list on the left-hand side or use the search bar to find the desired customer entry. Click on the customer to open their entry and review their details.
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Click on the Pencil Button
Click the “Edit customer” button in the top right of the details screen . button on the right of the section.
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Scroll down and delete
This will open the “Edit staff” dialog. Click the red “Delete account” option and then click the “✓ Save” button to save and exit the dialog.
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Customer deleted
The customer will now show as deleted and be hidden from the list of customers on the left-hand side of the screen. If you wish to locate a deleted customer, click the “Show deleted customers” tick box, next to the search bar, this will show all deleted customers in the list.