SMART Compliance is a web application that runs within a browser from this link:
If you have any problems using SMART Compliance, please check the suggestions in this section or contact our dedicated support team. See our Product Support Centre for contact details.
Logging in
Instructions for logging in to SMART Compliance are given in: Logging in.
Log in with the same email address and password that you use to log in to other SMART Scaffolder software including SMART Estimator, SMART Manager, SMART Inspector and SMART Handover.
Help is given for common login questions such as resetting your password and setting up new user accounts in: Frequently asked questions.
You will need to subscribe to SMART Compliance to unlock its full features. However, even if you haven’t subscribed yet, you can log in with any SMART Scaffolder account to try SMART Compliance in its Free trial mode.
I do not have a SMART Scaffolder Subscription?
If you don’t yet have a SMART Scaffolder subscription account, please Contact us.
Installing to your device
Instructions for installing SMART Compliance as an app are given in: Installing to your device.
This option is supported by these operating systems and browsers:
| Operating System | Chrome | Safari | Edge | Firefox |
|---|---|---|---|---|
| Operating system | Browser supports installation? | |||
| Chrome | Edge | Safari | Firefox | |
| Android | – | – | ||
| iOS | – | |||
| MacOS | – | |||
| Windows | – | |||
Key:
| Key | Explanation |
|---|---|
| The app can be installed directly from this browser. | |
| The app can be installed from this browser by following some simple instructions provided in SMART Compliance. | |
| The app cannot be installed via this browser. However, a desktop shortcut can be created using an option from the browser menu. |
If you cannot see the Install to your device option in SMART Compliance, this may be because:
- This option is not supported by the browser on your operating system – see the table above.
- The installation icon is hidden if SMART Compliance is already installed (except for iOS, where it is always displayed).
- Most browsers do not provide the install option when running in incognito or private mode.
Configuring your company logo
Instructions for setting up your company logo for use in the compliance reports are given in: Configuring your company logo.
Following these instructions will open the Settings page of the SMART Manager console in a new browser tab.
This requires you to have permission to change your company settings, otherwise SMART Manager will open with an Unauthorised message. Please contact the person who manages your SMART Scaffolder company account to grant you permission or to set up the company logo and contact details for you.
Help is given for common questions about changing your company settings and the required permissions in: Frequently asked questions.
Product Support Centre
If you need further help, you can contact us:
Website help centre: https://smartscaffolder.com/help-centre
Support email: support@smartscaffolder.com
Support telephone: (01202) 603733 from Monday to Friday between 09:30 and 17:00
Sales and subscription enquiries: sales@smartscaffolder.com
Sales telephone: (01202) 603031
