Chosen as the winning innovation in The B1M’s Future Construction contest, with Lyndon Scaffolding.
Scaffold Software Customer Stories – V2 (draft)
Customer stories
Scaffold contractors on why they run on SMART
Estimators, operations managers and site teams explain in their own words what changed. Filter by product to find a business like yours.
1,567estimators
6,130,305digital reports
2,899SMART Manager users
21years of scaffold software
Figures from SMART Scaffolder records, as at October 2026. Page last updated 11 November 2026.
“Producing a quote with SMART Scaffolder has sped up considerably. At the flick of a button, push of a button, we can produce a full range of drawings.”
Ducker & Young · SMART Estimator
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Award-winning and award-shortlisted scaffolding software
Independent judges and industry readers keep recognising SMART Scaffolder, from the scaffolding industry’s own awards to the wider digital construction community.
Shortlisted by the Society of Digital Engineering for digital tools built for the built environment. Winners announced 19 November 2026.
Shortlisted for a collaboration using digital technology to deliver measurable results. Winners announced 19 November 2026.
Shortlisted 2026NASC Scaffolding Excellence AwardsProduct of the Year · SMART Estimator
On the shortlist at ScaffEx26 for estimating software built for scaffold contractors.
Shortlisted 2025NASC Scaffolding Excellence AwardsService of the Year · SMART Manager
Shortlisted at ScaffEx25 for the SMART Manager platform for inspections, handovers and site management.
Runner-up 2023NASC AwardsScaffolding Ancillary Service of the Year
Runner-up for SMART Scaffolder, from CADS, at the NASC Awards ball at Park Plaza Westminster Bridge, London.
See SMART on real scaffolding projects
17 case studies from contractors estimating, designing and inspecting on SMART. Hover to pause, or tap a card to read the full story.
What contractors say, by question
Each answer is a full quote from a named customer, written as plain text so search engines and AI assistants can read, cite and attribute it.
Why do scaffold contractors choose SMART Scaffolder?
Contractors say the main draw is having estimating, 3D design and inspections in one linked platform. SHL Scaffolding points to 3D drawings, transport weights and joined-up inspections, while Cantilever Scaffolding says it helped them find efficiencies and understand labour costs from start to finish.
“The main benefit for me with using SMART, I would say, is everything’s in one place. Click on SMART Estimator, it allows me to do 3D drawings, it will give me the weight for our transport department. We also use SMART Inspector, mainly because everything comes together, we’re all linked.”
“SMART Scaffolder has definitely helped us streamline the business and find efficiencies where we didn’t know we needed to be more efficient. We can understand our labour costs from start to finish and apply contract expenses where they need to be applied.”
How much faster is quoting with SMART Estimator?
Customers report faster quotes, even on short deadlines with limited information. Ducker & Young says drawings and 3D models can be produced at the push of a button and attached to the quotation, and All Seasons Scaffolding answers high daily enquiry volumes using the BIM tools and Model It.
“With the high number of enquiries we receive on a daily basis, our estimators are able to provide these quotes back within a timely fashion, sometimes with short return dates and limited information, using all the aspects of SMART Scaffolder, from the BIM tools to Model It.”
“Producing a quote with SMART Scaffolder has sped up considerably. At the flick of a button, push of a button, we can produce a full range of drawings. We can produce 3D models which can be attached to the quotation.”
Does SMART Inspector improve inspection quality?
Lyndon Scaffolding’s CEO, Rob Lynch, names three benefits: better inspection quality, better reports and better record keeping, with photographs showing defects and good practice more clearly than words can.
“The three main benefits we’ve got from the inspection app: first and most importantly, it’s about improving the quality of inspection … The second is the quality of the reports that we produce. The third is the quality of the record keeping.”
“Photographs tell the story much more clearly than any words can ever do – for picking up defects and also good quality scaffolds and good practice.”
Does it help prove TG20 compliance to main contractors?
Ducker & Young checks quotes and drawings against TG20:13 within SMART Estimator, and Smartway Scaffolding says main contractors are happy with the compliance sheets it sends across.
“I’ve had feedback from a lot of our main contractors – they’re very happy with how we send across all of our compliance sheets.”
“We’ve got the TG20 system involved within SMART Scaffolder that enables us to check that quickly and efficiently. It allows us to make sure that whatever quote we produce, whatever drawings we produce, are compliant to TG20:13 or not.”
How long do customers stay with SMART?
SHL Scaffolding has used SMART Estimator for the best part of 17 years, and Cantilever Scaffolding has stayed since the early days after finding no other software that met its needs as well.
“We’ve probably been using SMART Estimator the best part of 17 years now. SMART Estimator does what it says on the box – estimates scaffolding.”
“I’ve been involved with SMART Scaffolder from the early days and we’ve stuck with it all the way through. We haven’t found other software that we’ve looked at that met our needs quite as well as SMART Scaffolder does.”
Find a business like yours
Presents a professional image to clients.
Read Allen Foxworthy’s story →
AmphibianSMART Inspector
Long-time Estimator user who added Inspector.
Read Amphibian’s story →
Tried it for a month and found it fit their needs.
Read Anton Scaffolding’s story →
BurflexSMART Compliance
Produces and tests scaffolding to the TG20 standard.
Read Burflex’s story →
Keeps the estimating team current with TG20.
Read CPH Scaffolding’s story →
Culmex ScaffoldingSMART Estimator
Changed how they design scaffolding and prepare quotes.
Read Culmex Scaffolding’s story →
Using the desktop and mobile inspection app since the trial.
Read DaMar Scaffolding’s story →
SMART Forms made a significant difference to operations.
Read DCS Scaffolding’s story →
Greater efficiency, cost savings and better-presented quotes.
Read Ducker & Young’s story →
F&I GroupSMART Scaffolder
Chose it after struggling to find a platform for varied needs.
Read F&I Group’s story →
Added Estimator as a major upgrade.
Read Hard Rock Scaffolding’s story →
Transformed their inspection tracking and workflow.
Read Infiniti Scaffolding’s story →
Detailed planning won a project they could not otherwise have taken on.
Read JRS Scaffolding’s story →
Lawton BrosSMART Estimator
More professional quotes and a smoother process.
Read Lawton Bros’s story →
Easy to use and saves time against paper inspections.
Read Lindway Scaffolding’s story →
Mid Sussex ScaffoldingSMART Handover
Saves time and paperwork.
Read Mid Sussex Scaffolding’s story →
Oak ScaffoldingSMART Estimator
3D modelling, direct load lists and document preparation.
Read Oak Scaffolding’s story →
OneStepHigherSMART Scaffolder
Loaded quickly and was a pleasure to use.
Read OneStepHigher’s story →
Key to delivering technical quotations to clients.
Read PJ Slater Scaffolding’s story →
Copes with clients changing plans mid-project.
Read PMC Scaffold Access’s story →
SAY AccessSMART Scaffolder
Built a detailed 3D project model before erecting.
Read SAY Access’s story →
Quickly imports Google Earth images and site plans.
Read Sheaf Scaffolding’s story →
Easy to learn, with next-day designs and quotes.
Read Skill Scaff’s story →
Sky ScaffoldingSMART Compliance
Saved time and money, mainly through wind analysis.
Read Sky Scaffolding’s story →
Lets them focus on their core scaffolding work.
Read Smart Scaffolding’s story →
Replaced WhatsApp photos and paper reports with digital paperwork.
Read Smartway Scaffolding’s story →
Major business impact, with clear 3D designs.
Read SMD Scaffolding’s story →
Helped win a project and confirmed their pricing.
Read Sonic Scaffolding’s story →
Spur Scaffold SolutionsSMART Scaffolder
Gave a new company a competitive edge.
Read Spur Scaffold Solutions’s story →
Advances their estimating methodology.
Read Trad UK’s story →
3D modelling improves customer presentations.
Read TWK Scaffolding’s story →
Showing 31 of 31 stories
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