Employment - SMART Scaffolder

Why not come and work for us?

SMART Scaffolder software produces fast accurate estimates, quotes, 3D models, drawings and material lists for almost all types of scaffolding and provides automatic compliance checks for TG20. Hundreds of scaffolding companies have adopted SMART Scaffolder to help them win more business while improving their efficiency and profitability.

SMART Scaffolder have recently launched an inspection app for smart phones and tablets which will remove the need for traditional paper based reports.

We offer a competitive salary, excellent company benefits and the opportunity to work with one of the country’s leading scaffold software developers

If no suitable vacancies are shown below then please submit your CV for future consideration, indicating the role(s) you are interested in by completing our online form.

CADS Technical Support Assistant

As a member of CADS you will be part of a growing company delivering superb analysis, design, detailing & scaffolding products to the engineering and construction industries. Our software is used by thousands of Engineers and Scaffolders around the world to deliver billions of pounds worth of projects every year.

Scaffolding Support Engineer – First Line Support

Ref: UK/SSE1
Location: Broadstone, Dorset
Salary: Dependent on experience and proven ability
Working hours: 9.00am to 5.30pm Monday to Friday

Background

SMART Estimator software produces fast accurate estimates, quotes, 3D models, CAD drawings and lists of equipment needed for almost all types of scaffolding and provides automatic compliance checks for TG20:13, the industry standard health and safety code. Hundreds of scaffolding companies have adopted SMART Estimator to help them win more business and improve their efficiency and the profitability of their scaffolding contracts. The new BIM Toolbox helps them to interact electronically with main contractors who often require their sub-contractors to engage with their tendering via digital 3D models. We are continuing to build new solutions and have recently developed two new mobile apps to help with scaffold inspections, handovers and variations.

Position responsibilities

To provide first line technical support to our customers, assisting them with their technical queries via phone, email and remote support.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system and maintain full documentation.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Report any software problems detected or user requests in the bug/change request software.
Support users in the use of software by providing necessary training and advice.
To allocate more complex service issues to second line support.
To arrange for external technical support where problems cannot be resolved in house for third party software.

Required skills

The suitable candidate will:

Ideally will have enjoyed working in or as a supplier to a scaffolding related industry e.g. scaffolding or safety equipment.
Enjoy exploiting their technical background and previous experience to the full by assisting CADS customers with learning about how CADS software can benefit their business.
Develop a professional consultative approach to their business affairs and wish to be considered as a ‘trusted advisor’ by your clients.
Be mature enough to work off their own initiative, set their own priorities and manage their own time.
Have a confident outgoing nature and good verbal & written communication skills.
Have good computer skills and enjoy the challenge of learning new software.

Sales Engineer

Remuneration

Professional salary plus commission – benefits include company car, company pension plan, mobile phone, laptop computer.

Background

SMART Estimator software produces fast accurate estimates, quotes, 3D models, CAD drawings and lists of equipment needed for almost all types of scaffolding (incl. Tube & Fitting, Cuplok, Kwikstage, Layher, Haki, Plettac, etc.) and provides automatic compliance checks for TG20:13. Hundreds of scaffolding companies have adopted SMART Estimator to help them win more business and improve their efficiency and the profitability of their scaffolding contracts. The new BIM Toolbox helps them to interact electronically with main contractors who often require their sub-contractors to engage with their tendering via digital 3D models. We are continuing to build new solutions and have recently developed two new mobile apps, which are proving very popular, to help with scaffold inspections, handovers and variations.

Personal profile

The suitable candidate will:

Have enjoyed working in or as a supplier to a scaffolding related industry e.g. scaffolding or safety equipment or have a background in sales
Possess a strong desire to develop their commercial interests and ambitions
Be quite competitive and commercially aware, with the ambition to earn more money
Enjoy exploiting their technical background or sales experience to the full by assisting CADS customers with learning about how CADS software can benefit their business
Develop a professional consultative approach to their business affairs and wish to be considered as a ‘trusted advisor’ by your clients
Be mature enough to work off their own initiative, set their own priorities and manage their own time
Have a confident outgoing nature and good verbal & written communication skills
Comfortable using desktop software and mobile apps
Willing to travel

Experience

The successful applicant will have several years of relevant experience working in or as a supplier to a scaffolding related industry e.g. scaffolding or safety equipment or have excellent sales experience
Previous sales experience in a similar role would be considered to be an advantage but training will be given

Responsibilities

Reporting to the Sales Director the successful candidate will:

Respond to sales inquiries, arrange and conduct business meetings with technical presentations (demos) of CADS Scaffolding software solutions to explain the technical and commercial benefits to the customers
Prepare and present business proposals and price quotations
Negotiate and close sales orders
Develop, nurture and manage lasting and mutually beneficial business relationships with customers and encourage repeat orders and ongoing maintenance contracts
From time to time also attend and assist with seminars, webinars, exhibitions and other CADS events

Place of work

When not meeting customers you will be working from home where you will plan your appointment diary and travel to business meetings with customers.

Apply Now

Telesales executive

An exciting opportunity for an enthusiastic ‘Telesales Executive’. Responsible for setting up trials and demonstrations for potential customers as well as ensuring our existing customers are aware of our full offering.

Location: Broadstone
Hours: Full or part-time

COMPANY INFORMATION
CADS is a global provider of software products and services for construction-related industries. CADS was established in the UK in 1974 by Structural Consulting Engineers to develop, supply and support software solutions for analysis, design and detailing of structural steelwork and reinforced concrete buildings. Since 2007, CADS has also achieved a market leading position in the UK scaffolding industry with its innovative SMART Scaffolder software. CADS is developing cutting edge cloud and mobile solutions that will further enrich its offerings. With over 70,000 product licenses sold in 80 countries and through our design and detailing services, CADS is responsible for some of the most beautiful and iconic buildings in the world.

POSITION INFORMATION
CADS is looking for someone with telesales experience or an enthusiastic person at the beginning of their career. Knowledge of engineering and construction or the scaffolding industry would be an advantage but not mandatory. Training will be given to enable you to understand the benefits of our software and to meet our customer’s needs. Much more important is the confidence and enthusiasm to talk with both existing customers and new prospects on the telephone.